You've got to love South Africa- the people, the vibe, the beauty and the diversity. We are in a stage where it seems people are motivated, optimistic and excited about the future prospects of this great country, however there is going to have to come a time where consumers need to be more protected.
The legislation passed concerning the Consumer Protection Act was a great leap forward, allowing us as consumers to be rightly protected from sharks trying to sell us everything from canned beans to high interest store cards.
But when are we going to be protected from the most powerful of sharks? The SA government has consumers by 'the short and curlies' if I may say so, controlling petrol prices, electricity, landlines, home affairs and everything relating to motor vehicle access.
The SA government literally controls our livelihood through energy, food, water and citizenship. From my experience they are not managing any of the above with any efficiency or effectiveness. Telkom is absolutely useless, in 2012, my internet and phone lines have been down more often than they have been working and we all know about Eskom's problems... having the data and forecasts for electricity demand, neglecting the population while top level management pockets huge bonuses for nothing (surely a 'bonus' is called a bonus for great work/achievement, an extra, not guaranteed?)
Similarly trying to get/renew licenses requires great patience. With the average level of intelligence at home affairs/traffic departments limited to that of a 6 year old, what are we all supposed to do?
We all know private businesses are far more efficient than those of government, private businesses have motivation to make profits, to be efficient and to use their resources more effectively resulting in businesses processes that work. Want proof? Compare our private business service with that of government, they realise they have all the power.
We cannot do anything but wait, wait and get used to mediocre service.
With the constant call from Malema for nationalization, maybe we should heed his warning and do the direct opposite.
Privatization of all these major service providers will shake up the market, bring in competition and increase efficiency allowing all of us to not worry about the uselessness of service delivery but rather focus on the more important things, bringing this country out of the dark hole of poor delivery we so easily accept, to a country that can rival the 1st world powers we so often admire.
We have the people, we just need the opportunity to free ourselves from the shackles of government.
The Young Economist
Love it! Keep up the writing!
ReplyDeleteIt's unbelievable the service and low prices you get from opening up the market - this is one of the top reasons I love the UK. Now mix that with the beautiful SA people and land and you'll have the best place on earth! :)